Washington County Public Health Division within Health and Human Services (HHS) Department is looking for a Senior Program Coordinator to join the Emergency Medical Services (EMS) Program!
To learn more about us, please visit this link: EMS
About the opportunity:
The Senior Program Coordinator (SPC) coordinates, oversees, evaluates, and administers the development and implementation of projects in the Emergency Medical Services (EMS) Program. In this role, you will serve as a liaison between allied EMS agencies, system stakeholders, elected officials, and the general public. You will utilize subject matter expertise in ambulance operations and advanced life support clinical care to develop, analyze, and refine clinical and operational aspects of the EMS system and emergency ambulance transport services as well as contribute to local, regional, state, and national EMS workgroups and initiatives. You will also apply your in-depth working knowledge of EMS system design elements and promote data-driven strategies and evidence-based or guided clinical care modalities.
Primary duties may include, but are not limited to:
- EMS System Governance: Create, revise and maintain EMS policies, procedures, governing documents, and system reports in partnership with other subject matter experts like EMS Medical Director, Epidemiologist, and external EMS partners.
- EMS System Monitoring and Compliance: Monitor all 9-1-1 transportation provider's efforts to meet the obligations of their contract. Create and maintain systems to monitor components of the overall EMS system for efficacy and efficiency. Create EMS system compliance reports in conjunction with compliance team.
- Quality Improvement: Analyze system data; develop improvement initiatives and conduct plan-do-study-act cycles; develop implementation strategies. Serve as a foundation for a comprehensive review of system performance.
- Coordination of EMS Activities: Provide day-to-day coordination of program activities including, but are not limited to, organizing and scheduling meetings, development of agendas and recording meeting minutes, or arranging inspections.
- Liaison: Coordinate with representatives from collaborating and supporting agencies for the establishing and maintaining of mutual understanding and cooperation.
- Education/Training: Provide EMS clinicians at all practice levels collaborative, evidence based or guided education. Develop and/or deliver content that meets the needs and values of the EMS workforce as well as the community at large.
- Participation on internal and external work groups, committees, coalitions: Provide subject matter expertise as well as represent organizational values through participation in broad based workgroups, committees, coalitions.
- Participate in or lead emergency responses, as needed. Assume command level roles or roles as assigned based on standing orders or national incident management framework models. Roles and responsibilities may scale with the size of the event.
This position may be eligible for a hybrid work schedule.
Who we are looking for:
The ideal candidate for this position will have specific training and job experience in EMS conducting treatment and transport of people in crisis health situations that could be life threatening. This experience can be in either public (Fire/EMS) or private ambulance.
They should have:
- Knowledge of development, implementation, and evaluation of EMS systems.
- Knowledge of principles and practices of project management, including planning, scheduling, monitoring, and problem solving.
- Ability to communicate and express complex technical ideas effectively both orally and in writing.
- Ability to exercise time management skills, balance multiple priorities, and consistently meet timeline and due dates.
- Ability to establish and maintain effective working relationships with staff, the public, policymakers, other governmental jurisdictions, contractors, community agencies, and other County staff.
It is highly desired that the candidate has the following:
- Knowledge of the First Watch/First Pass data visualization program.
- Credential as a licensed paramedic currently or previously.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job and that candidate may come from a variety of backgrounds and lived experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role, even if you believe you do not meet all the hiring criteria described above.
Why Washington County?
Are you interested in challenging, meaningful, and rewarding work? Join Washington County in our commitment to advancing racial equity. Our Board of Commissioners worked closely with various community stakeholders and subject matter experts to develop an Equity, Diversity, and Inclusion (EDI) Resolution. Adopted in February 2020, this resolution commits to the equitable delivery of Washington County’s services, resources, and opportunities for growth and development to every county resident.
Check Out Our Award-Winning Benefits & Wellness Program on the "Benefits" tab above!
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